At Raphael’s School of Beauty Culture, our commitment to students, staff, and the communities we serve has always been at the heart of everything we do. We’re proud to share that this dedication has been recognized with one of the region’s most distinguished business honors: the 2026 BBB Torch Award for Marketplace Trust, presented by the Better Business Bureau of the Mahoning Valley.
An Honor Rooted in Integrity
The BBB Torch Awards celebrate organizations that demonstrate leadership, community impact, and customer trust. Raphael’s was selected alongside four other outstanding Mahoning Valley organizations, a recognition that reflects the values our team upholds every single day — ethics, service, accountability, and a genuine investment in the people and places around us.
“I just wanted to say thank you to the community, the Raphael’s team—and also the students who entrust us with their education. We’re doing a good job in helping change lives,” said Ralph Delserone, president of Raphael’s School of Beauty Culture, in accepting the award in a May ceremony.
Melissa Ames, president of Better Business Bureau of the Mahoning Valley, described some of the reasons Raphael’s, among other standout local businesses, was recognized.
“Raphael’s has been in business since the 1950s. Really, it’s remarkable how they have changed and they have adapted, and they’re able to still continue to serve their customers and be successful,” said Ames. “And that’s what we should all aspire to. They’re doing it the right way.”
More Than 55 Years of Serving Ohio
As a family-owned business for over 55 years, Raphael’s has built a reputation for listening to student feedback, staying on top of industry trends, and keeping programs engaging and valuable so graduates feel prepared for the future. What began as McKinley Heights College of Cosmetology in 1958 has grown into a network of six campuses across Ohio, offering programs in cosmetology, barbering, esthetics, manicuring, and massage therapy.
Many of our graduates have gone on to successful careers as cosmetologists, educators, salon owners, and industry professionals — a track record we’re deeply proud of and one that has shaped our reputation throughout the region.
A Community Commitment That Runs Deep
The BBB Torch Awards emphasize that strong local businesses help strengthen the regional economy, and we’ve always believed that. Raphael’s has thrived and grown because of the trust placed in us by students, families, and local employers. That trust is something we never take for granted.
Looking Ahead
Receiving the BBB Torch Award is a tremendous honor, but it’s also a reminder of why we do this work. Every student who walks through our doors deserves an education built on integrity, current industry knowledge, and genuine support. We’ll carry this recognition forward as we continue to grow, evolve, and bring beauty to life across Ohio.
Congratulations to our entire team (instructors, staff, and students alike) and thank you to the BBB of the Mahoning Valley for this meaningful recognition.
Melissa Ames, President, Better Business Bureau of the Mahoning Valley, with Ralph Delserone III, President, Raphael’s School of Beauty Culture
Ralph Delserone III, President, Raphael’s School of Beauty Culture
Raphael’s School of Beauty Culture team, L to R: Bella, director of marketing; Ralph, president; Diane, director of operations; Montana, social media and marketing
